HELP & SUPPORT

Support

We're here to help you get the most out of your collection

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Have a question, found a bug, or want to request a feature? Send us an email and we'll get back to you within 1–2 business days.

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Frequently Asked Questions

HOW DO I ADD A BOTTLE TO MY COLLECTION?
Tap the + ADD BOTTLE button at the top of the screen, or use the Scan tab to scan a barcode. You can enter all the details manually or let the scanner pre-fill information automatically.
HOW IS MARKET VALUE CALCULATED?
When you scan a bottle or enter it manually, you can set an estimated market value. This is a field you control — Dram Diary does not automatically update prices. We recommend checking secondary market sites periodically and updating values to keep your analytics accurate.
HOW DO I LOG A FINISHED BOTTLE?
Open the bottle's detail view in your Collection, tap the edit (pencil) icon, then scroll to find the Remove Bottle option. You can select a reason (Consumed, Gifted, Sold, etc.) and the bottle will move to your removed history, which feeds your Analytics breakdown.
HOW DO I EARN ACHIEVEMENTS?
Achievements are automatically calculated from your real collection data. Visit the Community tab to see your progress. Milestones like bottle counts, distillery loyalty, collection value, and finishing bottles all unlock different badges.
CAN I USE DRAM DIARY ON MULTIPLE DEVICES?
Yes. Your collection is stored in the cloud and syncs to any device where you sign in with your account. Sign in with the same email and password to access your full collection on any iPhone.
HOW DO I DELETE MY ACCOUNT?
To request account deletion, email us at [email protected] with your registered email address. We will permanently delete your account and all associated data within 30 days.
IS MY COLLECTION DATA PRIVATE?
Yes. Your individual bottles, prices, and tasting notes are private and only visible to you. Only your display name and aggregate counts (total bottles, badges earned) are visible to the community in leaderboards. We never sell your data.
THE BARCODE SCANNER DIDN'T FIND MY BOTTLE — WHAT DO I DO?
Not every bottle is in our database yet. If a scan returns no results, you can still add the bottle manually by tapping + ADD BOTTLE and entering the details yourself. You can always add a photo and all relevant details manually.